Modern Slavery Statement

Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement sets out the steps Ilford Carpet Cleaning has taken, and continues to take, to prevent modern slavery and human trafficking in our operations and supply chains. We are committed to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to safeguard individuals from exploitation.

Our Business and Supply Chains

Ilford Carpet Cleaning provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our operations are primarily based in the United Kingdom, and our supply chains include the sourcing of cleaning products, equipment, consumables, uniforms, and related services from a range of suppliers and subcontractors.

We recognise that modern slavery can occur in many forms, including forced labour, bonded labour, human trafficking, child labour, and exploitation of vulnerable workers. We are determined that such practices have no place in our business or among those who supply goods and services to us.

Zero-Tolerance Policy

Ilford Carpet Cleaning maintains a strict zero-tolerance policy towards modern slavery and human trafficking. This policy applies to all employees, contractors, agency workers, and suppliers. Any form of abuse, coercion, or exploitation is completely unacceptable and will result in decisive action, which may include termination of contracts or working relationships and, where appropriate, reporting to relevant authorities.

Our zero-tolerance approach is communicated clearly in our internal policies and in our expectations of suppliers. We expect everyone who works with us or on our behalf to share our commitment to ethical conduct and respect for human rights.

Supplier Standards and Audits

We are committed to working only with suppliers and subcontractors who uphold standards that are consistent with our own values. As part of our procurement processes, we seek assurances that suppliers comply with all applicable labour, employment, and human rights laws.

Where appropriate and proportionate to the level of risk, we conduct checks and reviews of suppliers. These reviews may include requesting relevant documentation, requiring confirmation of policies against modern slavery, and assessing labour practices. We reserve the right to conduct audits or site visits, either directly or through competent third parties, to verify compliance with our standards.

If a supplier is found to be engaging in modern slavery or failing to take adequate steps to prevent it, we will take immediate action. This can include working with the supplier to improve practices within defined timeframes or, where necessary, ending the business relationship.

Training, Awareness, and Responsibilities

Responsibility for our anti-slavery initiatives is shared across the business. Senior management provides leadership and sets expectations, while managers and supervisors are responsible for implementing relevant policies and monitoring compliance in their teams.

We seek to raise awareness of modern slavery risks and indicators among our staff, particularly those involved in recruitment, procurement, and supplier management. Employees are encouraged to remain vigilant and to report any concerns about potential exploitation or unethical practices.

Reporting Concerns and Whistleblowing

Ilford Carpet Cleaning promotes a culture of openness and accountability. We encourage employees, workers, suppliers, and any other stakeholders to report concerns about modern slavery or human trafficking in our operations or supply chains.

Concerns can be raised internally through management channels or via our whistleblowing procedures. Reports can be made confidentially and without fear of detrimental treatment. All complaints and concerns will be taken seriously, investigated promptly, and handled sensitively. Where appropriate, we will cooperate with law enforcement and other relevant agencies.

Continuous Improvement and Annual Review

We recognise that combating modern slavery is an ongoing responsibility. Ilford Carpet Cleaning is committed to continually reviewing and improving our policies, procedures, and due diligence processes to reduce the risk of exploitation.

This Modern Slavery Statement is reviewed annually by senior management to ensure it remains effective, relevant, and aligned with current legislation and best practice. As part of this review, we consider any incidents, emerging risks, feedback from stakeholders, and changes in our operations or supply chains.

By maintaining a zero-tolerance approach, conducting proportionate supplier audits, providing clear reporting channels, and committing to annual review, Ilford Carpet Cleaning aims to uphold the highest standards of integrity and to play its part in the wider effort to eradicate modern slavery and human trafficking.